Accessibility Statement

The Isle of Wight Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to the Floating Bridge (www.iwfloatingbridge.co.uk) website only. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 200% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Some headings are out of order, we are working of fixing this.

There is a live webcam video on the Home and Live Status pages, along with a third party widget on the live status page, which shows the last known position of the ferry. While there is no accessible equivalent for this content, schedule changes are available in text on those pages and are kept up-to-date by the duty manager.

Preparation of this accessibility statement

This statement was prepared on 8 June 2023, following internal testing using the Web Accessibility Initiative’s testing guidance. 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, audio recording or braille:

• email floating.bridge@iow.gov.uk
• call 01983 293041

We’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: digital.content@iow.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).